LaCie Gold Care Hard Drive Service - Level 2
LaCie now offers Service plans to go along with their popular lines of hard drives. Level 2 covers all Rugged Triple, d2, 2big (except NAS), Little Big Disk, and Network models.
Please call us toll-free at 877-893-8273 to ensure that you are buying the correct care package for your hard drive model.
Check the serial number of your device for warranty eligibility here.
LaCie Gold Care plans include the following:
Warranty Repair Service
Extended Support Hours
LaCie technicians, on request, can access your computer to fix the problem quickly and efficiently.
- Standard 3-year warranty becomes 5-year
- Standard 2-year warranty becomes 3-year
- Standard 1-year warranty becomes 2-year
- Receive full support in any country from the closest LaCie support office.
- Utilize closest LaCie Repair Center for the fastest service with a failed product.
- Replacement product ships within 48 hours.
- Free shipping both ways.
- 24-Hour Web-Based Assistance
- In-House Technical Support
- Technical Experts Dedicated to Professional Products
Gold Care Warranty Upgrade available within 30 days of original purchase of your product.
Compatible with the following LaCie products offered at TapeOnline.com: